Welcome to Ved Mantra Tea, operated by Goyal Tea Company. We aim to deliver your favorite tea products safely and on time across India.

1.⁠ ⁠Order Processing Time
All orders are processed within 24–48 hours of confirmation
Orders placed on Sundays or public holidays will be processed on the next working day
You will receive an order confirmation via SMS/Email after successful booking
2.⁠ ⁠Shipping Timeline
Estimated delivery time: 3–7 working days across India
Delivery time may vary depending on your location and courier service availability

📍 For metro cities: Faster delivery (3–5 days)
📍 For remote areas: May take up to 7 days or more

3.⁠ ⁠Shipping Charges
Shipping charges (if applicable) will be shown at checkout
We may offer free shipping on selected orders or promotions
4.⁠ ⁠Order Tracking
Once your order is shipped, you will receive:
Tracking ID
Courier partner details

You can track your shipment in real-time until delivery.

5.⁠ ⁠Delivery Process
Orders are delivered through trusted courier partners
Please ensure someone is available at the delivery address to receive the package
Check the package condition before accepting delivery

⚠️ If the package appears damaged, mention it to the courier and inform us within 24 hours.

6.⁠ ⁠Delays in Shipping

While we strive for timely delivery, delays may occur due to:

Weather conditions
Courier service issues
Public holidays or lockdowns
Incorrect shipping address

In such cases, we request your patience and cooperation.

7.⁠ ⁠Incorrect Address / Failed Delivery
Please provide accurate shipping details
If delivery fails due to incorrect address or unavailability:
Re-shipping charges may apply
8.⁠ ⁠Contact for Shipping Support

For any shipping-related queries or assistance:

📞 Phone: +91-8588923038
📧 Email: info@vedmantra.co

🌐 Website: vedmantra.co

📍 Address:
843-A, First Floor, Nyay Khand -2
Indirapuram, Ghaziabad, Uttar Pradesh – 201014